Terms and Conditions

We accept Visa Credit Cards, Debit cards, Paypal and Direct Deposit.

All items listed include 10% GST

Refunds & Returns

Notification of faulty/damaged goods must be provided within 3 days of receipt of goods, giving full particulars. No refund is offered on goods received in good order. No refund is offered on special order kits.

Postage & Handling

Postage & handling costs will be added to your order after your order is placed. Mulberry and Flax uses Australia Post for its deliveries.

Delivery times

Mulberry and Flax aims to dispatch orders within 48 hours. Most orders will be delivered in as little as 2-5 business days from the time your order is dispatched, depending on where you are located. If a product is not in stock, we will notify you by email and advise you of the expected delivery time. Credit cards will not be charged until your order is ready to be sent.

Pick Up

Orders can be picked up from store located at –

Mulberry and Flax,
Shop 20, 137 Hunter St,
Newcastle East. NSW 2300


Call us in Australia at 61 0 422 851 949.

We are open Tuesday to Friday 9.30 am – 2.30 pm and Saturday 10am – 3pm


Mail order to:

Mulberry and Flax
Shop 20, 137 Hunter St,
Newcastle East. NSW 2300

Privacy Policy

At Mulberry and Flax we respect your privacy!

All the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!

If you have any questions, please feel free to call or e-mail us.